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BTserver case studies presents an account of what happened to a business or industry over a number of years. It chronicles the events that Engineers had to deal with, such as changes in the competitive environment, and charts the Engineer's' response, which usually involved changing the business- or corporate-level strategy. Cases prove valuable in a course for several reasons. First, cases provide you with experience of organizational problems that you probably have not had the opportunity to experience firsthand. In a relatively short period of time, you will have the chance to appreciate and analyze the problems faced by many different companies and to understand how BTserver Engineers dealt with them.
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